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An IAF ISO 9001:2015 Certified Organization

edu(at)xtrabyte(dot)in

wecare(at)xtrabyte(dot)in

Privacy Policy

Effective Date: 25/11/2024

This Privacy Policy (“Policy”) outlines the terms under which XtraBYTE Education Skill Development Private Limited (“We,” “Our,” “Us,” or “Company”) collects, uses, stores, and shares your personal and non-personal information when you visit our website, https://www.xtrabyte.in (“Website”). By accessing or using our Website, you consent to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our Website.

This Privacy Policy is governed by the Information Technology Act, 2000, and the rules and amendments under it, particularly those related to the collection, processing, and transfer of sensitive personal data.

1. Acceptance of Privacy Policy

By using the Website, registering an account, or providing any personal information, you agree to the collection, storage, processing, and transfer of your information as described in this Policy. If you do not agree with the terms, please discontinue using the Website.

2. Information We Collect

To provide you with our services, we may collect both personal and non-personal information, including but not limited to:

2.1 Personal Information

When you register with us, make inquiries, or use our services, we may collect the following personal details:

  • Name
  • Email address
  • Phone number
  • Age
  • Gender
  • Address (including PIN code)
  • Educational background
  • Occupation or profession
  • Payment information (For online payment)
  • Password for account protection

2.2 Non-Personal Information

This includes data that does not personally identify you but helps us improve your experience on our Website:

  • IP address
  • Browser type
  • Operating system
  • Pages visited on our Website
  • Access times and referring URLs
  • Cookies: Our Website uses cookies to enhance user experience. Cookies store unique, random identifiers that track your preferences and help personalize content for you. Cookies are also used to gather traffic and usage data. You can control cookie settings through your browser, but disabling cookies may limit certain features of our Website.

3. Use of Information

We use the information we collect for various purposes, including but not limited to:

  • Account Management: Creating and managing your account.
  • Transaction Processing: Processing payments and donations.
  • Communication: Sending emails about your account, services, and donations.
  • Service Improvement: Enhancing the Website, services, and user experience.
  • Customer Support: Providing assistance and resolving issues.
  • Personalization: Tailoring content, offers, and advertisements to user interests.
  • Research and Analysis: Understanding how you use our services to improve them.
  • Marketing and Promotions: Sending newsletters, promotional materials, and service updates (if opted in).

4. Disclosure of Information

We may share your information in the following situations:

4.1 Legal Compliance

We may disclose your information if required by law or governmental authorities, such as in response to legal processes, court orders, or investigations related to fraud, security issues, or cyber incidents. This includes disclosures for enforcing these Terms, ensuring compliance with applicable laws, and for the prevention, detection, or investigation of cyber crimes.

4.2 Service Providers

We may share your information with third-party vendors and service providers who assist us in providing our services. These service providers may include:

  • Payment processors
  • Marketing and advertising partners
  • Data analytics companies
  • Hosting and IT services
  • Customer support platforms

These third parties are required to maintain confidentiality and process your data in compliance with this Privacy Policy.

4.3 Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to improve the responsiveness of the site and personalize user experiences. Cookies store identifiers that help us track user behavior and interests.

  • Cookies for Personalization: Cookies help us deliver personalized content and ads. If you wish to control how cookies are used, you can modify the settings in your browser. However, please note that disabling cookies might impact the functionality of certain Website features.

  • Third-Party Advertisers: Our advertisers may also use cookies to track your browsing activity, and we do not have control over these cookies. We recommend reviewing the privacy policies of these third-party sites for more information.

6. Security of Your Information

We employ industry-standard security measures to protect your information, including:

  • Encryption of sensitive data
  • Firewalls and secure servers
  • Access controls to data
  • Regular security audits

Despite these efforts, no data transmission over the internet or storage system is fully secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Links to Third-Party Websites

Our Website may contain links to third-party websites. These third-party sites are governed by their own privacy policies. We are not responsible for the privacy practices or the content of those external sites. We recommend that you review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated version will indicate the revised “Effective Date.” By continuing to use the Website after such changes are made, you accept the updated Privacy Policy.

9. Grievance Redressal

If you have any complaints, concerns, or questions regarding our Privacy Policy, or if you wish to exercise any rights regarding your personal data, you can contact our Grievance Officer at:

Grievance Officer: MR. SAMIM IQBAL
Mobile: +91 7407041600
Email: [email protected]
Website: https://www.xtrabyte.in

We will respond to your concerns promptly and in accordance with applicable laws.

By using our Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.